Zendesk, Inc. (ZEN) — Financial statements
Income statement, balance sheet, and cash flow for Zendesk, Inc. — annual and quarterly history with growth and margin analysis.
| Metric (USD Millions) | 2021 | 2020 | 2019 | 2018 | 2017 | |
|---|---|---|---|---|---|---|
| Revenue & Gross Profit | ||||||
| Revenue | 1,339↑30.0% | 1,030↑26.1% | 816↑36.4% | 599↑39.1% | 430 | |
| Cost of Revenue | 275↑9.4% | 251↑7.2% | 234↑29.3% | 181↑42.2% | 127 | |
| Gross Profit | 1,064↑36.7% | 778↑33.7% | 582↑39.4% | 417↑37.8% | 303 | |
| Operating Expenses | ||||||
| R&D Expenses | 352↑37.8% | 255↑23.1% | 208↑29.5% | 160↑39.0% | 115 | |
| General & Administrative Expenses | 199↑19.3% | 166↑18.0% | 141↑36.3% | 103↑26.7% | 82 | |
| Selling & Marketing Expenses | 680↑32.7% | 512↑29.2% | 397↑35.9% | 292↑32.1% | 221 | |
| SG&A Expenses | 878↑29.4% | 679↑26.3% | 538↑36.0% | 395↑30.7% | 302 | |
| Other Expenses | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| Operating Expenses | 1,230↑31.7% | 934↑25.4% | 745↑34.2% | 555↑33.0% | 418 | |
| Total Costs & Expenses | 1,505↑27.0% | 1,185↑21.0% | 979↑33.0% | 737↑35.1% | 545 | |
| Operating Results | ||||||
| Operating Income | -158↓1.4% | -156↑4.4% | -163↓18.2% | -138↓20.3% | -115 | |
| Depreciation & Amortization | 38↓11.0% | 42↑9.4% | 39↑5.7% | 37↑14.4% | 32 | |
| EBITDA | -112↑11.9% | -127↓23.2% | -103↓18.7% | -87↓8.2% | -80 | |
| EBIT | -149↑11.6% | -169↓19.4% | -142↓14.8% | -123 | 0.00 | |
| Interest & Other Income | ||||||
| Net Interest Income | -50↓63.8% | -31↓397.3% | -6↓28.2% | -5 | 0.00 | |
| Interest Income | 9↓32.3% | 13↓38.0% | 21↑36.3% | 15 | 0.00 | |
| Interest Expense | 59↑35.6% | 43↑62.2% | 27↑34.3% | 20 | 0.00 | |
| Non-Operating Income | -9↓165.4% | 13↑161.7% | -21↓46.4% | -15 | 0.00 | |
| Other Income / Expenses | -59↓3.9% | -57↓966.6% | -5↓0.7% | -5↓311.6% | 2 | |
| Income Before Tax | -217↓2.0% | -212↓26.2% | -168↓17.5% | -143↓27.7% | -112 | |
| Income Tax Expense | 7↑19.4% | 6↑326.7% | 1↑111.2% | -12↓697.6% | -2 | |
| Net Income & EPS | ||||||
| Net Income from Continuing Operations | -224↓2.5% | -218↓28.6% | -170↓29.4% | -131↓18.5% | -111 | |
| Net Income from Discontinued Operations | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | |
| Net Income | -224↓2.5% | -218↓28.6% | -170↓29.4% | -131↓18.5% | -111 | |
| Bottom-Line Net Income | -224↓2.5% | -218↓28.6% | -170↓29.4% | -131↓18.5% | -111 | |
| EPS (Basic) | -1.94↓2.6% | -1.89↓23.5% | -1.53↓23.4% | -1.24↓11.7% | -1.11 | |
| EPS (Diluted) | -1.94↓2.6% | -1.89↓23.5% | -1.53↓23.4% | -1.24↓11.7% | -1.11 | |
| Weighted Average Shares | 115↑0.0% | 115↑4.2% | 111↑4.8% | 106↑5.7% | 100 | |
| Weighted Average Diluted Shares | 115↑0.0% | 115↑4.2% | 111↑4.8% | 106↑5.7% | 100 | |
* All figures in Millions of USD, except per share data. Growth rates calculated Year-over-Year (YoY). Data source: SEC Filings.